Reach Out and Illuminate Your Educational Vision
Based on the details you provided, here is an updated version of the refund and cancellation policy tailored for EduverseMart.com, focusing on your specific subscription model for sellers and the cost-free access for buyers:
Refund and Cancellation Policy
At EduverseMart.com, our mission is to facilitate seamless connections between educational institutions seeking resources and sellers offering innovative educational tools and services. We value the trust and commitment of our community members and strive to ensure satisfaction with our services.
For Buyers:
EduverseMart.com offers free access to educational institutions, ensuring that buyers can explore, discover, and procure educational resources without any subscription fees. As such, there are no refunds or cancellations applicable to buyers.
For Sellers:
Subscription Plans:
Sellers can choose between yearly and quarterly subscription plans, granting access to premium features designed to enhance visibility and sales opportunities on our platform.
Cancellation Policy:
Sellers dissatisfied with our services can request the cancellation of their subscription plan within 7 days of purchase. To initiate a cancellation, please send an email to info@eduversemart.com with your account details and reason for cancellation.
Upon receiving your cancellation request, our team will review and process your cancellation within 7 business days. We may reach out for feedback to improve our services.
Refund Policy:
Sellers are eligible for a full refund if the cancellation request is made within the specified 7-day period after subscribing to our services.
Refunds will be processed back to the original payment method used during purchase. Please allow up to 10 business days for the refund to reflect in your account.
Renewals:
For sellers on automatic renewal plans, we recommend cancelling at least 7 days before the renewal date to avoid being charged for the next cycle.
Sellers wishing to discontinue their subscription after the renewal must follow the same cancellation request process. However, refunds for renewal charges will be considered on a case-by-case basis.
General Terms:
EduverseMart.com reserves the right to make final decisions on all refund and cancellation requests.
We may update our refund and cancellation policy periodically. All changes will be communicated through our platform and take effect immediately.
We’re here to support your success on EduverseMart.com. For any questions or further assistance, please contact our support team at info@eduversemart.com.